All equipment, chemicals, information, materials, and services provided by CH2O, Inc. (“CH2O”) are provided on an “as is” and “as available” basis, unless otherwise specified in writing. CH2O makes no representations or warranties of any kind, express or implied, unless otherwise specified in writing. To the full extent permissible by law, CH2O disclaims all warranties, express and implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

To the full extent permissible by law, CH2O will not be liable for any damages of any kind arising from the use, installation, or operation of any CH2O  equipment, CH2O chemicals, CH2O information or materials, or services made available by CH2O, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.


Notwithstanding the disclaimer above, CH2O provides the following limited warranty: CH2O warrants its equipment to be free of manufacturing defects in materials and workmanship for a period of one (1) year from date of installation or fifteen (15) months from date of shipment, unless otherwise stated in this document.  This warranty is provided only to the original purchaser of the equipment (the “Customer”) and covers only equipment manufactured by CH2O.

This warranty does not include components or other related equipment or parts not manufactured by CH2O.  No claims for replacement of such defective components or other related equipment or parts will be covered. CH2O makes no representation of any warranty by any Original Equipment Manufacturer (“OEM”). 

• This warranty does not cover damage to or replacement of equipment due to problems associated with improper installation, misapplication, or misuse of equipment by the Customer. Further, this warranty does not cover any unit which is not installed and operated in accordance with the manufacturer’s recommended installation and operation procedures. Similarly, this warranty does not cover damage due to abuse, accident, freezing, neglect, or fire; and this warranty does not apply to units subject to abnormal use, improper maintenance, or ultraviolet exposure.

• This warranty does not cover damages from inadequate or defective wiring, improper voltage, improper connections or electrical service, inadequate or defective plumbing, water supply or water pressure, or where the installation does not conform to the applicable building, plumbing, or electrical codes, laws, ordinances, or regulations.
• This warranty covers defective parts only. Labor, installation, and service charges for the replacement of the defective parts are not covered by this warranty and are the responsibility of the Customer.
• Freight and / or shipping charges incurred from obtaining or returning a defective part are not covered under this warranty.
• This warranty does not cover damage to the external finish of the unit.  Scratches and nicks in paint are considered shipping damage and should be treated as such.
• The Customer’s failure to use chemicals supplied, manufactured, and branded by CH2O and specifically formulated for this equipment will void this warranty.
• This warranty does not cover damages of any kind. To the full extent permissible by law, CH2O will not be liable for any damages of any kind arising from the use, installation, or operation of any CH2O equipment, CH2O chemicals, CH2O information or materials, or services made available by CH2O, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.
• This warranty does not obligate CH2O to supply an exact replica of the part(s) found to be defective.  

• Routine periodic maintenance of equipment and parts are not covered under this warranty.

All products and services provided by CH2O are subject to the standard Terms and Conditions as appended hereto. The Terms and Conditions are also available on the CH2O website at www.ch2o.com. Please read them carefully.

CH2O reserves the right to change any specifications or terms or conditions contained in this document without prior notice in keeping with our policy of continuous improvement.